FAQ’s

Hello Everyone, 

I know a lot of you have questions so to save me some time and enable me to make more of your gorgeous orders please check out these before contacting me. 

How do I order a custom design?

These are released in batches, ensure you follow my Instagram, or subscribe to my emails to be updated on the next release date. I do not take orders outside of my openings, the slots sell out in seconds so you need to set an alarm. 

How much do they cost?

This is the trickiest question as they vary hugely in price! The deposit of £40 is taken off the final invoice, once the deposit is paid I will contact you to discuss your design or budget. I will then draw up a design for us to tweak. Character designs come at the highest end purely due to the time it takes me to recreate the characters. 

What sizes do you do?

We handknit up too 5-6 years as a general rule, I can recommend hand knitters who do larger but you would need to supply that for me to work on the reason being sizing becomes harder as they get larger! If you choose to do a send in this can be shop brought knit or a hand knit (if a hand knit it must have tight tension otherwise it will not hold the design). I will work on up to 10 years as standard, if you require larger you would need to discuss this before a slot opening.

Adult designs are extremely expensive and these must be discussed before you try and get a slot.

 

Can I have any theme?

The world is your oyster but I do have a style, please bear this in mind. I will not do any Marvel/Disney due to copyright, if you’re unsure if I can do a design just pop me a message to confirm.

 

Do you ship to EU? 

Unfortunately not currently, most customers send to someone they know in the UK and get them to send on. I do ship to NI though! And most other countries.